We provide a neutral, independent, and confidential platform for two or more conflicting parties to relax and sustainably resolve disputes in a confidential and voluntary setting. In this dispute resolution process, the parties jointly select a person, who manages the conflict resolution process according to the rules of mediation and gives each party the opportunity to disclose their point of view and interests and to participate in clarifying the conflict – whereby the Conflict Resolution Manager can also mediate and shuttle back and forth between the parties online or in person, so that the parties do not necessarily have to meet in person. In this process, the conflict resolution manager develops balanced approaches to resolving the conflict that are viable for the parties and legally binding under a mediation contract.
